This forum has many purposes. For us its a way to communicate with our members...we want to hear feedback and comments. For members its a way for you guys and some gals to network and communicate as we all can share ideas and thoughts.
The problem with forums in general, everyone has an opinion. Some people on forums when voicing there opinions can be very rude and nasty while others can be kind and thoughtful. Some come to forums and become down right rude, its easy for someone to hide behind a "screen name" and they feel they have the right to threaten and be rude to everyone on the boards including management. While some are polite and nice. Some people are very politically correct and play it safe and go by the rules of the game while others try to push the envelope and like to push peoples buttons. Some will joke about something and some will laugh, others will be highly insulted. Some people will make a comment and others may not agree and some will agree with the comments. As management, we can't babysit and cater to all our members. We have work to do and we can't spend time breaking up fights and judging arguments and taking sides. We do accept that people maintain composure and act accordingly. When member gets out of hand, is rude or makes threats...then we have to step in and take action. There is no democracy here, even in our society and in the free world there is police that lay down the law and take action when someone in our society gets out of hand. We have to police our site for such actions. Its sad that we as adult can't act accordingly and respect others advice and opinions...its very sad, but we are human and perhaps we are our own worse enemy.
In business when dealing with the public, management is going to encounter all types of individuals. Before being involved in the porn business, my past careers were in the restaurant business and banking. In both businesses we would get the nicest people and rudest people and we would have to make certain rules because those rude and nasty individuals had to ruin it for everyone. Just like 911, has changed our society forever, the rules change because people can't conduct themselves correctly In business, management deals with a lot of people some nice, some rude and some down right crazy. Owning & operating a porn pay site is not any different then the bank or restaurant or any business for that matter.
We do our best to listen to feedback and to try to satisfy everyone's need's but at times, its purely impossible and we can only do our best but we can't satisfy everyone's needs. Some we can make improvement and adjust, some we can't. Some improvements we do on our own without our members feedback. There are always that are going to love the changes while others are going to hate the changes....some will embrace our site, while after a few months some will cancel there membership and new members will join up and the whole process of rude members and nice members starting all up again and we at management have to take the bunches and blows as the come and go.
In business, management/owners can't satisfy everyone, this is just the nature of being in business. Some are going to be loyal and love the business while others are going to hate the business. Its impossible for any business owner to satisfy every single customer.
But here are the facts if our members like it or not:
BluMedia Studios/D&E Productions and the sites we operate and film for, give all our members a great price and a great value of what you get. We don't scam or trick our members like many sites do. We may not have the best quality...but we have very good quality. We may not have the hottest guys on the internet, but our guys are good-looking and cute.
The
Broke Straight Boys &
College Boy Physicals and the other sites are some of the more popular sites on the internet...we even just got nominated for a Grabby awards. Although we may or may not win the award fact that we got nominated and we are grouped with other hot top sites, I'm am just honored that we got nominated and we are among some of the hottest sites on the web. This tells me we are doing something right and we are making some kind of impact. You may not be a member of
Broke Straight Boys or
College Boy Physicals, but at least people know who we are and we market and promote our sites all over the internet. I consider
Broke Straight Boys the coca-cola of websites...we are everywhere!
In the industry we have a great reputation, amongst models we have a great reputation and with the consumers, overall, we are well liked. Why? because we give our consumers a great customer experience, a responsible price, several updates per week, we offer our members hot bonus sites and plenty of extras and we treat and love our consumers and respect them regardless of what a members state about management. For those members that are loyal to our sites, you know and feel the personal touch we give that you continue to renew your memberships. We don't force you to become members and renew...but we treat our members with respect and that goes a long way and for those members that had the chance to meet me and Mark and visit us and meet our models know that we are very down to earth, genuine, normal humble guys that just happen to run a good website.
For members that think otherwise or have issue's with Mark or Myself...please PM me or email me and we can chat privately...but when you guys start getting rude and offense, then there is some issue's we need to address and find out why this is happening and what we can do as management to fix or correct the problems so that future members and current members can have enjoyable experience here on this forum.
