Agreed. The more I deal with people, the more I like my cat. I've spent 20 plus years in customer service-from being on the phones, to training to management. Getting laid off last year was the best thing that could have happened to me, as it allowed me to start my business, and do something I love. Not making enough to live on, and will have to get another day job, but putting it off as long as possible-I dread going back into customer service. However, at 44, it's kind of hard to do something new.