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Question on subscriptions

willedge

Virgin
Joined
Jul 22, 2023
Posts
11
Reaction score
19
Location
Canada
Hi Guys,

Is it normal if your subscription expires that you just get locked out?
I'm used to sites that still allow you to login, but request a renewal of subscription. I'm just locked out and have contacted support.

Granted, I do appreciate that this site does not put us on a post-login page that tries to trick us into other subscriptions by pre-populating the "accept" check box (which is illegal in Canada I think).

Anyhow, if I got locked out, did my subscription expire without notifications? Should I just sign up again? Can I sign up again with the same credentials?

Thanks for any advice!
 
Hi Guys,

Is it normal if your subscription expires that you just get locked out?
I'm used to sites that still allow you to login, but request a renewal of subscription. I'm just locked out and have contacted support.

Granted, I do appreciate that this site does not put us on a post-login page that tries to trick us into other subscriptions by pre-populating the "accept" check box (which is illegal in Canada I think).

Anyhow, if I got locked out, did my subscription expire without notifications? Should I just sign up again? Can I sign up again with the same credentials?

Thanks for any advice!

It should not lock you out. You can message support at https://www.blumediasupport.com/hc/en-us/requests/new or just send me a pm and I can see what is going on.
 
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